First of all, and most importantly, we sincerely hope that you are keeping in good health and managing to cope day to day with the restrictions currently in place. This pandemic certainly brings home the fact that health is the most important factor in our lives!
I thought that it would be useful to update everyone on how we at KW are coping with the crisis.
I am truly grateful that we made the important decision to move all of our operations onto ‘the cloud’ some time ago. As a result of this, we were simply able to leave the office and work from home with a very minimal amount of disruption.
We are managing to keep everyone working and have not had to furlough any of our team and, as long as our clients keep the work flowing in, then we will be able to continue with this approach. We have regular Zoom meetings with the entire team so we all know exactly where we are up to and what’s happening with you, our clients.
Here’s an update on each team:
Accounts
All of the accounts team are managing to keep on top of all of their bookkeeping, VAT and year end workload. Fortunately, 90% of our accounts clients use cloud-based software so we can carry on as normal. In other cases, there is always an innovative solution to retrieving data electronically!
All of the team are accessible on their mobiles and we have spent the last two weeks reassuring our clients, helping them plan their cashflow and advising regarding the various grants and schemes available.
Whilst we appreciate that, for many clients , the monthly bookkeeping load will reduce, we still have to prepare and submit VAT returns and year end accounts.
We intend to press on with this work so that we keep as many clients as possible up to date with the statutory duties.
Payroll
Payroll has undoubtedly been our busiest department and we would like to thank our clients for being patient whilst we have been answering the hundreds of emails requiring specific advice.
We are currently completing the payroll year ends and then we will be starting the April month ends and coping with the two short weeks for the Easter break!
Please let us have your payroll information as soon as you possibly can (this might be relatively easy if all of your team are furloughed!).
Tax
We have just started the new tax year and Ange, Julie and Kirsty are raring to go! Please let us have your tax return information as soon as possible so that we can look at your payments on account and help you with the self employed grant claim, where appropriate.
For some clients, the thought of having to pay for the tax work might deter them from providing the information. We are always happy to accommodate a payment plan to suit your needs and please talk to us about this if it is a concern.
Ad hoc work
Please do not hesitate to contact us if you simply need some advice or someone to talk to about your finances. We are here to help and we definitely won’t be raising any extra fee notes where clients need to chat.
We are all in this together and the more clients that we can help to survive this crisis, the better we will feel in the long run.
Updates are going up on our Facebook page, so please ‘like’ and follow us to keep up to date.
Finally, we would like to wish you a happy Easter and all of our best wishes in these difficult times.
Take care
Caroline and Dan
